I didn’t understand at all what she meant. Okay, I can use my mobile. But the case worker said: “No—nobody can make calls from here.”/But they’re waiting for a call! The case worker then said: “It’s not allowed.”/My sister works at the job centre in a different city. She advised to demand to speak to the team leader immediately./“That can take an hour”, was her response. Fine, then we’ll wait.
