Eventually the team leader came. She introduced herself very calmly, and I explained to her: the woman at the migration office is waiting for a call./But even she said suddenly: “No, I won’t phone with her. Won’t do it.” I spent ages trying to persuade her, desperately, when suddenly my phone rang./I held the phone up to the team leader’s ear. The woman from the migration office was on the line, asking why she hadn’t received a call yet. She’d like to take her lunch break now./Then everything took its course. The notion that thousands of people have to go through this process alone is frustrating.
